When you don’t know what you don’t know

I recently watched a Chautauqua lecture by Dev Patnaik, CEO of Jump Associates and author of Wired to Care. His topic was hybrid thinking. One of the things in his talk that really spoke to me for transformational leadership and coaching was his distinction between complex problems and ambiguous problems. Patnaik defined a complex problem as one…

Letting the Moment Show You the Next Step

Life is complicated. Leadership can be fraught with complexities. Relationships can be overwhelming. Finding the way forward can seem impossible. What do you do when you don't know what to do? The first thing to do is to breathe. Literally. I'm not kidding. Just take a deep and full breath. And then another one. And…

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